Proactive Reputation Strategy

Cancellation Policy

Creator Account Recovery & Support Policy 1. Service Scope This service is designed to assist creators on subscription-based platforms like OnlyFans, Patreon, and Substack with account reinstatement and compliance consulting. The scope includes: Drafting and submitting appeal letters. Conducting compliance audits of platform activity and content. Providing marketing strategies to rebuild subscriber bases post-reinstatement. The service does not guarantee account reinstatement, as the final decision lies solely with the platform. 2. Refund Policy The service fee is non-refundable, as it covers the expertise, time, and resources dedicated to the appeal process, compliance audit, and strategy development. If the client decides to discontinue the service after work has commenced, no refunds will be issued. 3. Client Responsibilities Clients must provide accurate and complete information about the circumstances leading to the account issue, including relevant documentation and communications with the platform. Clients are responsible for implementing the recommendations provided during the compliance audit and marketing consultation. 4. Confidentiality All client information, including account details, communications, and subscriber data, is handled with strict confidentiality. Information will not be shared or disclosed without prior written consent. 5. Timeline Appeals are typically drafted and submitted within 3-5 business days after receiving all necessary information from the client. Marketing consultations and compliance audits will be completed within 7 business days post-reinstatement or appeal submission. 6. Follow-Up Support The service includes up to two follow-up communications with the platform as part of the recovery process. Additional follow-ups will be charged at $150 per appeal. 7. Outcome Guarantee While we use proven strategies to maximize the chances of account reinstatement, we cannot guarantee a specific outcome, as the decision ultimately depends on the platform’s internal review process.

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